Privacy Policy

Effective Date: August 28, 2026

At Anchor, we respect your privacy and want you to understand how information may be collected, used, and shared when you visit our website, contact us, or make a purchase.

This Privacy Policy describes our general privacy practices and the choices that may be available to you.

Information We Collect

Depending on how you interact with our website, we may collect information such as:

  • Contact information, including your name, email address, phone number, billing address, and shipping address

  • Order information, including products purchased, order history, transaction details, and fulfillment information

  • Payment information, which is processed through our payment providers

  • Account information, if you create or use a customer account

  • Communications, including information you provide when you contact us, request assistance, or communicate with us about an order

  • Device and website information, such as your IP address, browser type, device information, pages viewed, referring website, and interactions with our website

  • Cookie and similar technology information used to operate, understand, and improve our website

How We Use Your Information

We may use information we collect to:

  • Process, fulfill, and manage orders

  • Process payments and refunds

  • Provide customer service

  • Communicate with you about your order

  • Respond to questions and requests

  • Operate, maintain, and improve our website

  • Understand how visitors use our website

  • Detect and help prevent fraud, security issues, or misuse

  • Send marketing or promotional communications when permitted and according to your preferences

  • Comply with legal and regulatory requirements

How We Share Information

We may share information with service providers and business partners when necessary to operate our website and business.

These may include providers that assist with:

  • Website hosting and ecommerce services

  • Payment processing

  • Order fulfillment and shipping

  • Email and customer communications

  • Website analytics

  • Marketing and advertising

  • Customer reviews and other website features

  • Fraud prevention, security, and legal compliance

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, business, or others.

We do not share personal information except as described in this policy or as otherwise permitted or required by law.

Shopify

Our online store is hosted by Shopify, which provides the ecommerce platform we use to offer our products and services.

Shopify may collect and process personal information in connection with your use of our store. Shopify's handling of personal information is governed by its own privacy practices and policies.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the site, remember preferences, understand website activity, improve performance, and support analytics and marketing.

Some cookies are necessary for the website to function, while others may be used for analytics, personalization, or advertising.

Depending on your location and the options available on our website, you may be able to manage certain cookie and privacy preferences.

You can also adjust cookie settings through your browser, although disabling some cookies may affect how portions of the website function.

Marketing Communications

If you choose to receive promotional emails or other marketing communications from Anchor, you can unsubscribe at any time by using the unsubscribe option included in those communications.

You may still receive non-marketing communications related to orders, customer service requests, or other transactions with us.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide certain rights regarding your personal information. These may include the right to request access to, correction of, or deletion of certain personal information.

Other rights may apply depending on your location.

To submit a privacy request, contact us at info@anchorwellness.online. We may need to verify your identity before completing certain requests.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.

Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Children's Privacy

Our website and products are intended for adults and are not directed toward children for the purpose of collecting personal information.

We do not knowingly collect personal information from children through our website in violation of applicable law.

Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements.

When we make changes, we will update the effective date shown at the top of this page.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us.

Anchor
Email: info@anchorwellness.online