Return Policy
Return Policy – Anchor Wellness
Effective Date: 01-01-2025
At Anchor, your satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
To be eligible for a return:
- The item must be unused, in the original packaging, and in the same condition that you received it.
- Returns must be initiated within 30 days of purchase.
- Proof of purchase (receipt or order number) is required.
2. Non-Returnable Items
The following items are not eligible for return:
- Used products.
- Gift cards.
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved:
- A refund will be processed to your original method of payment.
- Please allow 5–10 business days for the refund to appear on your statement.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, contact us at info@anchorwellness.online
5. Return Shipping
- Customers are responsible for paying the return shipping costs unless the item was defective or incorrect.
- We recommend using a trackable shipping method or purchasing shipping insurance.
6. How to Start a Return
To initiate a return, contact us at:
📧 info@anchorwellness.online
Please include your order number and reason for the return.